Terms and Conditions

 At WarrantyServices.com, we aim to provide our customers with peace of mind and a seamless experience. If you wish to cancel your warranty plan, we are here to assist you.

Welcome to Warranty Services!

Warranty Services is owned and operated by Warranty Services, LLC.

These are the terms and conditions for:

https://www.warrantyservices.com

The following terms and conditions apply to the website and services offered by Warranty Services. This includes any version of Warranty Services accessible via desktop, mobile, tablet, social media or other devices.

By using the website and services, you agree to be bound by these terms and conditions and our privacy policy. In these terms and conditions, the words “website”, refer to Warranty Services’ website, “we”, “us”, “our”, and “Warranty Services”, refer to Warranty Services, and “client”, and “user”, refer to you, the user or client of Warranty Services.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OR OBTAINING ANY INFORMATION OR SERVICES FROM THE WEBSITE.

ACCEPTANCE OF TERMS

This agreement sets forth the legally binding terms for your use of the website and services offered by Warranty Services. By accessing and using the website and its services, you agree to abide by the provisions of this agreement. If you do not agree to these terms, you must refrain from using the website and services. We reserve the right to modify this agreement at any time, and such modifications shall be effective upon posting on the website. By continuing to use the website and services following the posting of any modifications, you agree to be bound by the updated terms; therefore, it is important that you review this agreement periodically.

Warranty Services reserves the right, in its sole discretion, to refuse to provide services to any user or client and to modify its eligibility criteria at any time. This provision shall be inapplicable in those jurisdictions where it is prohibited by law and, in such cases, the right to access the website and services will be revoked.

By using the website and services, you represent and warrant that you have full power, authority and capacity to enter into this agreement and to perform all obligations hereunder. You further represent and warrant that you are not subject to any legal incapacity or contractual restriction that would prevent you from entering into this agreement.

NOTIFICATIONS AND NEWSLETTER

By providing Warranty Services with your e-mail address, you agree that we may use your e-mail address to send you important notifications and communications about our services, news and special content. If you do not wish to receive these e-mails, you may opt-out of receiving them by sending us your request through our contact information or by using the “unsubscribe” option in the e-mails themselves. This option may prevent you from receiving emails about our services, important news and special content.

DESCRIPTION OF SERVICES

At Warranty Services, we provide warranty services designed to offer peace of mind and fast, efficient solutions to our clients. Our company, based in Grand Rapids, Michigan, extends its coverage nationwide, encompassing both home and appliances. With over 30 years of experience in the industry, we pride ourselves on offering a high quality warranty service that ensures the continued protection of your property, no matter where you are located within the United States. Our commitment to client satisfaction is reflected in our mission: to ensure that you are covered at all times, providing timely responses and efficient solutions to any eventuality that may arise.

PLANS

Warranty services are offered through different plans:

  • Appliance Coverage
  • System Coverage
  • Combined Coverage

The coverage of each plan varies according to the number of appliances the client chooses to include. The cost of the plan will be adjusted based on the number of appliances covered. For home systems, coverage covers essential systems such as heating, air conditioning, plumbing and electrical.

Plans are available with monthly or annual billing options. They will be billed automatically on the corresponding billing date, depending on the payment method selected, using the payment method provided by the client at the time of subscription.

The client may cancel his plan at any time. To avoid automatic billing for the following period, the cancellation must be made before the next billing date. In the event of cancellation, the client will maintain coverage until the end of the period already paid for, without the right to reimbursement for the unused portion of the service.

PAYMENTS

Payment for the plans offered by Warranty Services may be made by the accepted payment methods, which include credit card and bank transfer. By selecting the credit card payment method, the client authorizes Warranty Services to charge automatically on each billing date, using the card registered at the time of subscription. The client must ensure that their credit card details are up to date and valid for ongoing payment processing.

In case of opting for the bank transfer method, the client will be responsible for making the corresponding payment on each billing date. Warranty Services will not assume any responsibility for delays in the execution of the wire transfer and will consider the payment as not having been made until the funds are received in the designated bank account. The client should note that failure to pay by the billing date, either by failure to complete the transfer or by rejection of the credit card transaction, will result in immediate suspension of the plan.

Warranty Services may, at its sole discretion, grant a limited grace period for the regularization of outstanding payments. If the client fails to cure the non-payment within such period, the plan will be permanently terminated. During the suspension period, the contracted coverage services will not be offered until payment is completed. Warranty Services reserves the right to reclaim the amount due through the appropriate legal mechanisms in case of prolonged non-payment.

The client is responsible for keeping all information related to their payment method up to date and ensuring that funds are available on the appropriate dates to avoid suspension or cancellation of services.

LIMITATION OF LIABILITY

Warranty Services shall not be liable for any indirect, consequential, special, punitive or incidental damages, losses or injuries arising out of the use of Warranty Services, the inability to use Warranty Services or any delay in providing Warranty Services, whether such damages are caused by negligence, breach of contract, tort or otherwise. Warranty Services’ liability shall be strictly limited to the value of the services contracted, but in no event shall it exceed the total amount paid for the warranty plan for the period in which the claim arose.

The warranty services offered by Warranty Services are limited exclusively to the repair or replacement of the appliances or systems covered by the selected plan. Warranty Services does not guarantee specific response times or uninterrupted continuity of services. Time frames for repair or replacement may be affected by external factors such as parts availability or the intervention of outside vendors. In this regard, Warranty Services shall not be liable for delays caused by circumstances beyond its control, such as natural disasters, logistical problems, communication failures or restrictions imposed by competent authorities.

The client agrees that Warranty Services are subject to the limitations and exclusions specified in each plan, and that certain damages are not covered. This includes, but is not limited to, damage caused by misuse, neglect, lack of proper maintenance, unauthorized modifications or other than home use of the equipment. Further, Warranty Services shall not be liable for inaccuracy or inadequacy of information provided by the client regarding covered equipment or claims submitted.

Warranty Services assumes no responsibility for loss of data, property damage or any other damage resulting from the failure of covered appliances or systems. Client is responsible for taking the necessary steps to protect their property and ensure the security of their personal information.

Client understands and agrees that Warranty Services acts solely as a warranty service provider and has no responsibility for the quality, functionality or suitability of covered appliances or systems. Any claims related to manufacturing defects should be addressed directly to the manufacturer, as Warranty Services assumes no liability for inherent defects in the products or their design.

These limitations of liability shall apply to the fullest extent permitted by applicable law, without prejudice to any rights of the client that may not be excluded or limited under such law.

 COPYRIGHT

All content on Warranty Services website, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, software and other items are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by Warranty Services or by third parties who have licensed or provided their material to the website. You acknowledge and agree that all materials on Warranty Services are made available for limited, non-commercial, personal use only. Except as specifically provided herein. No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without Warranty Services prior express written permission. You may not add, delete, distort, or otherwise modify the material. Any unauthorized attempt to modify any material, to defeat or circumvent any security features, or to utilize Warranty Services or any part of the material for any purpose other than its intended purposes is strictly prohibited.

COPYRIGHT INFRINGEMENT

Warranty Services will respond to all inquiries, complaints and claims regarding alleged infringement for failure to comply with or violation of the provisions contained in the Digital Millennium Copyright Act (DMCA). Warranty Services respects the intellectual property of others, and expects users to do the same.  If you believe, in good faith, that any material provided on or in connection with the website infringes your copyright or other intellectual property right, please send us your copyright infringement request pursuant to Section 512 of the Digital Millennium Copyright Act (DMCA), via our contact information, with the following information:

  • Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers or a statement regarding ownership of the work should be included.
  • A statement that specifically identifies the location of the infringing material, in sufficient detail so that Warranty Services can find it on the website.
  • Your name, address, telephone number and email address.
  • A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorized by the copyright owner, or its agents, or by law.
  • A statement by you, made under penalty of perjury, that the information in your notification is accurate, and that you are the copyright owner or authorized to act on its behalf.
  • An electronic or physical signature of the copyright owner or of the person authorized to act on the copyright owner’s behalf.

 PERSONAL DATA

Any personal information you submit in connection with your use of the website and our services will be used in accordance with our privacy policy. By using the website and our services, you consent to our collection and storage of your personal information. View our privacy policy.

PROHIBITED ACTIVITIES

The following activities are prohibited:

  • Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any content of the services, including but not limited to, using any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with this agreement or without our express written permission.
  • Violate the restrictions in any robot exclusion headers on the services or bypass or circumvent other measures employed to prevent or limit access to the services.
  • Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
  • Deep-link to any portion of the services for any purpose without our express written permission.
  • “Frame”, “mirror” or otherwise incorporate any part of the website into any other websites or service without our prior written authorization.
  • Attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by Warranty Services in connection with the services.
  • Circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any content.

DISCLAIMER OF WARRANTIES

Due to the nature of the Internet, Warranty Services provides and maintains the website on an “as is”, “as available” basis and does not promise that use of the website will be uninterrupted or error free. We will not be liable to you if we are unable to provide the website or our services for any reason beyond our control.

Our website may from time to time contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

You will be responsible for any breach of these terms by you and if you use the website in breach of these terms you will be liable to and will reimburse Warranty Services for any loss or damage caused as a result.

Warranty Services shall not be liable in any amount for any failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control, including, without limitation, Internet outages, communications outages, fire, flood, war or any uncontrollable act of nature.

These terms do not affect your statutory rights as a consumer which are available to you.

Subject as aforesaid, to the maximum extent permitted by law, Warranty Services excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Warranty Services and Warranty Services shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

  • Any incorrect or inaccurate information on the website.
  • The infringement by any person of any Intellectual Property Rights of any third party caused by their use of the websiteor service purchased through the 
  • Any loss or damage resulting from your use or the inability to use the website or resulting from unauthorized access to, or alteration of your transmissions or data in circumstances which are beyond our control.
  • Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
  • Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user’s computer equipment, software, data or other property caused by persons accessing or using content from the websiteor from transmissions via emails or attachments received from Warranty Services.
  • All representations, warranties, conditions and other terms which but for this notice would have effect.

ELECTRONIC COMMUNICATIONS

Warranty Services will accept no liability for failed, partial or garbled computer transmissions, for any breakdown, failure, connection, availability of computer, telephone, cable, network, electronic or Internet hardware or software, for the acts or omissions of any user or third party, for the accessibility or availability of the Internet or for traffic congestion or unauthorized human action, including errors or mistakes.

 INDEMNIFICATION

You agree to defend and indemnify Warranty Services from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  • Your breach of this agreement or the documents referenced herein.
  • Your violation of any law or the rights of a third party.
  • Your use of the website and services.

CHANGES AND TERMINATION

We may modify the website and these terms at any time, at our sole discretion and without notice. You are responsible for keeping yourself informed of these terms. Your continued use of the website constitutes your acceptance of any changes to these terms and any changes will supersede all previous versions of the terms. Unless otherwise specified, all changes to these terms apply to all users and clients. In addition, we may terminate our agreement with you under these terms at any time by notifying you in writing (including by email) or without notice.

 

  1. INTEGRATION CLAUSE

This agreement together with the privacy policy and any other legal notices published by Warranty Services, shall constitute the entire agreement between you and Warranty Services concerning and governs your use of the website and the services.

FORCE MAJEURE

Warranty Services shall not be liable for any failure or non-performance of services due to causes beyond its reasonable control, including but not limited to acts of civil authorities, acts of military authorities, riots, acts of nature and natural disasters, and other acts which may be due to unforeseen circumstances and which may prevent the performance of our services.

ARBITRATION

You acknowledge and agree that any dispute, claim or controversy arising out of or relating to these terms and conditions, whether for breach, termination, performance, interpretation or validity, as well as any aspect of your use of the website and our services, shall preferably be resolved by binding arbitration between you and Warranty Services. Notwithstanding the foregoing, the right of both parties to bring individual claims in a court of competent jurisdiction if they deem it necessary remains.

In the event of any dispute arising in connection with your use of the website and our services or breach of these terms and conditions, both parties agree to seek resolution through an arbitration process. This process will be conducted before a recognized and respected arbitration entity, selected by mutual agreement of both parties and following the applicable commercial arbitration rules.

In addition, the user agrees, to the extent permitted by applicable law, not to initiate, join or participate in class action lawsuits associated with any claim, dispute or controversy that may arise in connection with the use of the website and our services. This commitment seeks to promote a more agile and personalized resolution of any conflict, favoring arbitration and individual legal actions over class actions.

APPLICABLE LAW AND JURISDICTION

These terms and conditions shall be governed by and construed in accordance with the laws of the United States, specifically the laws of the State of Michigan. Any dispute relating to these terms shall be subject to the exclusive jurisdiction of the state or federal courts of the State of Michigan. This applies unless binding arbitration is agreed to in the applicable section.

FINAL PROVISIONS

Your use of our website and services is conditioned upon your acceptance of and compliance with all of the terms and conditions set forth. This authorization to use our services does not extend to jurisdictions where these provisions are not respected or applied.

Our commitment to compliance with these terms is strictly governed by applicable laws and legal process. Importantly, these terms do not restrict our ability to comply with legal or governmental requirements, including but not limited to those related to law enforcement and the use of our website. Information provided or collected in connection with the use of the website will be subject to these requirements.

In the event that any provision of these terms and conditions is declared invalid, illegal or unenforceable by a court or competent authority, such decision shall not affect the validity or enforceability of the remaining provisions. Failure or delay in enforcing any of these terms and conditions by us at any time shall not constitute a waiver of our rights to enforce such provision, or any other provision, in the future.

We reserve all rights not expressly granted herein, while at all times maintaining the protection of and respect for our intellectual property rights and prerogatives.

CONTACT INFORMATION

If you have questions or concerns about these terms, please contact us using the contact information below:

Warranty Services, LLC.

Support@WarrantyServices.com

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